Yes we will simply write to your current accountant during the sign up process to obtain professional clearance and obtain a history of information to give us a full understanding.

After the initial consultation, assuming you want to continue there will be a money laundering check and engagement documents emailed for electronic signature. On completion we can then begin our working relationship.

There will be no charge for initial conversations and contact. You may even get some advice during this process and you are still free to walk away without cost. We want the relationship to be long term and we take great pride in helping you achieve your goals.

We are cloud based accountants and work with clients all over the UK so it may not be feasible to physically meet in person on a frequent basis. However, we have multiple platforms to have virtual meetings with a camera and screen shares as well.

We hold communication with clients in highest regards and make a commitment to respond within 24 hours to any queries and requests. Where some clients have a dedicated account manager, we also make arrangements for cover when that account manager is away.

This is no problem at all, if you’re VAT registered, we will perform an initial consultation to make sure you are “Making Tax Digital” compliant? If the software isn’t then we will advise you to potentially move to one that is or assist on bridging software to enable you to remain compliant.

While we like Xero, we understand that some people don’t but we can still actively work with you as we have specialists in other cloud packages including Sage, Quickbooks and Freeagent. This will not be a barrier with us working together.

At Countitude we do not believe there is a one price fits all pricing system. We evaluate the the needs of our clients and create a plan that is specifically tailored for them. For a competitive quote, please book in a Discovery call

As countitude is a cloud based accountancy service, it provides its services all over the UK.